Identify
Send the product or company name, the affected directory or Index URL, and the exact field, statement or score input in question.
2026 AI Product Search Evidence Index
If an Index record contains an objective error, a product representative or member of the public can ask Brandilite to review it. Every request follows the same evidence, timing and version-control rules.
The route
Use the contact form with the subject line "Index correction: Product name". One request may cover several fields when they rely on the same evidence.
Send the product or company name, the affected directory or Index URL, and the exact field, statement or score input in question.
Provide the proposed correction, a stable public source, the relevant date and your relationship to the product.
Brandilite checks the source against the recorded observation, published method and other affected records.
The requester receives an approval, rejection or request for more evidence. Approved changes enter the version log.
Evidence standard
A clear receipt reduces back-and-forth and lets the reviewer reproduce the issue without relying on private claims.
Review timing
These are service targets, not guaranteed deadlines. Complex identity, ownership or third-party source disputes can take longer; Brandilite will send a status update when that happens.
Confirm the request, create a reference and identify any missing fields.
Confirm whether the supplied sources are sufficient for a substantive review.
Approve, reject or explain what additional evidence is required.
Rank recalculation
A correction can change a rank only when it changes an eligible scoring input under the published method.
Spelling, canonical URL, ownership or descriptive corrections do not change a score unless that field is a documented scoring input.
A confirmed data, formula, attribution or normalization error is recalculated under the same method and observation window. All affected eligible records are recalculated together; Brandilite does not apply one-off rank boosts.
New launches, pages, citations or ownership changes are considered in the next applicable measurement version instead of being added retroactively.
If a correction changes eligibility or comparison boundaries, the Index is recomputed for the affected cohort and the scope of the change is recorded.
Version control
Approved corrections create a new dated version while preserving a traceable record of what changed and why.
The log records the request date, decision date, affected fields, prior and updated values, reviewer rationale and supporting source links.
When a score or rank changes, the log records the values before and after recalculation, the method version and the affected comparison set.
A company may submit a concise, attributable response when it disputes interpretation rather than an objective fact. Responses must address the specific record, link supporting evidence and avoid unsupported promotional claims. Publication is subject to relevance, safety and legal review and does not alter the score unless the evidence also proves a correctable error.
Send a correction or reply